On Tuesday, August 7, 2012, a dozen students from a High School based in the District of Columbia visited Hilton Worldwide. The afternoon began with a tour of the Hilton Worldwide Corporate Headquarters building. Afterwards, the students were able to hear from key Hilton leaders about hospitality industry career trends, what it is like to be a Hotel General Manager and interviewing tips. They were able to use this new knowledge when meeting with 55 new Hilton general managers from across the country at the Hilton McLean Tysons Corner in McLean, Virginia.
The general managers – representing Hilton, Embassy Suites and Doubletree brand hotels -- were attending a multi-day training session for new general managers. The Corporate Social Responsibility presentation included this service opportunity organized by Volunteer Fairfax. The students and GMs worked together to solve customer service challenges, as well as participated in mock job interviews.
100% of the participants felt the time meeting with the corporate representatives offered worthwhile information to influence their future career choices. All also felt the time devoted to the interviewing tips (headquarters staff) and mock interviewers (with GMs) made the students better prepared for an actual interview. 100% of the students would be interested in participating a another Hilton Worldwide Day of Service.
On Thursday, April 12, 2012, 72 new general managers from across the country representing three of the Hilton brands -- Hilton, Embassy Suites and Doubletree Hotels—met with 75 Fairfax County Public School (Virginia) students. This Hilton Volunteer Day is the second organized by Volunteer Fairfax. The first occurred in October 2011. This meeting was an integral part of the new general manager’s intensive 3-day training program. The students represented the school system’s “academy” programs (mini schools-within-a-school). The academy focuses on hotel management, culinary arts and workforce preparedness for the hospitality industry.